IT Support Specialist - Remote
Company:
CloudWorks Lanka
Location: Remote, Sri Lanka
Type: Full-Time
🏠 Remote
Job Description
Provide remote IT support to our distributed workforce.
Responsibilities:
- Respond to support tickets
- Troubleshoot hardware and software
- Manage user accounts and permissions
- Document recurring issues
- Onboard new employees
Requirements:
- 2+ years IT support experience
- Knowledge of Windows, macOS, Office 365
- Excellent English communication
- Reliable internet at home
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